The Terms and Conditions at No.41

Online Shopping Terms and Conditions

Online Payments

All online payments will be processed by iZettle, the same as in store transactions. We accept visa, master card, American express.

Ordering process

Simply add items to your basket as you shop, go to checkout when your ready and fill out the step by step details. Once you pay for your items and choose the delivery options, simply wait for our confirmation email. Once we have confirmed, your items will be processed and sent the same day.

Returns, Refunds, and Exchanges

We offer a refund or exchange within 14 days of purchase if you wish to cancel your order, you're not completely happy with your purchase, or the product is faulty. You must then return the product within 14 days after contacting us in order to receive your refund. You can do this via post or in store. Please provide proof of purchase. Refunds must be made via the same payment method. Please note, unless confirmed faulty, the items must be returned to us 'as new' with tags intact.

Post and Packaging charges will not be refunded.

Your UK Statutory Rights are not effected by our online returns policy, in regards to faulty or mis-described goods, or your right to cancel under the Consumer Protection (Distance Selling) Regulations.

Delivery Information

Please allow us time to process your orders. Orders made between 9am and 4pm will be processed the same day. Any orders made after 4pm will be processed the next day. This follows our shop opening hours. Any orders made after 4pm Saturday and any orders on Sunday and Monday, will be processed on Tuesday.

We use Royal Mail Signed First Class or First Class to deliver your purchases (3-4 standard business days). If you have any concerns or your order has not arrived 5 days after receiving a confirmation email, please get in touch 01158233510 or email [email protected] and we'll contact you ASAP.

Our Delivery Prices are Standard Delivery (First Class) £3.99 and First Class Signed £4.99. Prices will always be shown before you complete your order. It is Free to Click & Collect. At the moment we offer a Free Click & Drop Service if the delivery address is within Lady Bay and West Bridgford.

We currently only deliver within the UK.

This websites content, designs, pictures, and branding is owned by No.41 Style and Home Limited. It is protected under the Intellectual Property Rights Trademark. Therefore you may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without permission.

All designs, trademarks, company names, or logos featured on the website are property of their owners.

Privacy Policy

Please see our privacy policy on the link provided at the foot of this website.

In store Terms and Conditions

We offer an Exchange or Credit Note for any items you're not completely happy with when you return it to us in a saleable condition with the receipt and tags intact, within 14 days of purchase.

In the interest of hygiene, we do not offer exchange or credit notes on pierced jewellery.

Please note: We are unable to accept returns on sale or discounted stock.

Your UK statutory rights are not effected by our returns policy.

Covid-19 in store update

We currently have a no returns policy on any items in store during this uncertain time. However, lots of items are reduced and we have one changing room open. Any clothing tried on and not purchased will go into quarantine for three days.

Thank you for your co-operation and apologies for any inconvenience.